Shipping & Returns

Shipping Options

  • Standard Shipping:

- Delivery Time:

   USA / Europe (UK, Germany, France, Italy, Spain): 10–20 business days

- Shipping Fee: $8.00

  • Standard Shipping (Remote Areas – USA):

- Applies to U.S. outlying or remote areas

- Shipping Fee: $20.00

  • Express Shipping:

- Delivery Time:

   USA / Europe (UK, Germany, France, Italy, Spain): 5–10 business days

- Shipping Fee: $20.00

  • Free Shipping:

- Available on orders $35.00 and above

   USA / Europe: 10–20 business days

  • Processing time for all orders is 1–3 business days.

Total delivery time may vary depending on destination, customs clearance, and carrier operations. For detailed information, please visit our Shipping Policy .

Returns Policy

  • Return Guarantee: 14 days from receipt.
  • Refund Time: We will process a full refund within 5 business days after receiving the returned item.

For detailed information, please visit our Refund Policy .

For further assistance, please contact Support@genteye.com.